DH Etiquette

  • PLEASE TURN OFF ALL CELL PHONES & FINISH ANY PHONE CALL BEFORE ENTERING THE SPA

  • We strive to maintain a quiet atmosphere for all of our clients.

  • Please check in 15 minutes prior to the start of any appointment. If you are late we may have to shorten or reschedule your service.

  • Please speak softly in all areas of the spa to help us maintain a quiet atmosphere.

  • The spa is a smoke-free environment.

  • We are not responsible for lost or stolen items.

  • Due to the high cost of Credit Card fees we kindly suggest paying any gratuities with cash. Any services paid with cash will receive 5% off the total amount.We also recommend paying by NCF or cash. We appreciate your consideration in this matter.

  • APPOINTMENTS /CANCELLATIONS & TRAININGS

  • A major credit card will be required when booking! This includes Groupon & Livingsocial Customers as well.

  • 48 hours advanced notice is needed to cancel an appointment or a $25.00 fee will be charged for each hour booked.

  • No Shows appointments will be charged full service amount.


  • A MISSED APPOINTMENT HURTS 3 PEOPLE;

  • -you, me, and the person wanting the time set aside for you.

  • All Training's  and service deposits are non refundable.

  • Cancellations for trainings must be within 24 hours of the original date. Failure to contact within that time frame there will be a fee to reschedule and or students may join another future training to avoid another fee.

  • LASH EXTENSIONS

  • We have a 3 day guarantee policy. If you have any problems with the lash extensions we will fix at no cost! It is normal to lose between 2-3 lashes per day.

  • GIFT CERTIFICATES

  • There is a one year expiration date.

  • We keep a record of all certificates in case it is lost or stolen.

  • Gift certificates can be used to purchase retail products.

  • Gift certificates are NOT redeemable for cash. No cash back will be given if there is a balance. Balances may be used for future services or product.

  • Gift Certificate balances cannot be used for tipping unless specified when purchased.

  • Gift Certificates with services that are discounted/specials are valid for the special price for 6 months. The remaining balance may be used towards a service and are required to pay the difference.

  • RETAIL SALES

  • An un-opened product may be exchanged for a product of equal value within 48 hours.

  • ALL PURCHASES ARE FINAL NO CASH REFUNDS

  • All Packages are non refundable!

  • No Refunds on services and trainings

  • TIPPING IS APPROPRIATE FOR ANY SPA SERVICE

  • (A general guideline is between 17% & 20 %)

  • ​Thank you for your consideration in this matter.

Dollhouse Beauty Lounge LLC.

2345 Bee Ridge Road,

Suite 2,

Sarasota, FL 34239

Phone. 941-957-6423

Email. dollhousebeautylounge@gmail.com